Constantly going the extra mile
John & I wanted to let you know how WONDERFUL the build experience was with Glennwood. Your team kept us up to date all the time and went the EXTRA MILE always to make sure we were getting a home that they would build for themselves.
Their attention to detail, patience to find the right “trim color” or landscaper or stone piece was very, very impressive. As you know, this build was from NJ for us, but we never felt like we didn’t know what was going on or what was needed next. In particular, we had difficulties finding the right trim color that worked with the cabinets and the floor, and your team knocked it out of the park helping us find the perfect color, finding it after searching everywhere including Home Depot and Lowe’s and then having Sherwin William custom match the color. It ended up perfect – just what we where looking for. This is one of many examples of how your team made a huge difference – whether it was re-looking at the cabinet plans to ensure every detail was considered and not accepting anything less than what was needed to make the respective cabinet look right and function properly.
The weekly updates were received with excitement and peace of mind as to what happened and what to expect. Each time we did make it down here, your team reserved time for us to cover what we needed to cover & answered all our questions in person without regard for how many questions we had, or how late we went into the day – that was very much appreciated.
We felt it very important for us to tell you how impressed we were during the whole time of this build and how impressed and pleased we were with the team you assigned us.
Evelyn & John Krayacich
The Cliffs at Walnut Cove